What Information We Hold and Why
When you open an account, we collect the details you provide: your name, email address, phone number, and the wallet identifier you use to transact — whether that is your DANA account number, your OVO mobile number, or your GoPay-linked phone. We collect this to verify
-
1
your identity, process deposits and withdrawals, and send you account-level communications. When you browse the site, our servers log your IP address, device type, browser version, and session activity. This helps us detect unusual access patterns and keep your account secure. We do not sell your
-
2
personal information to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what is necessary to complete your transaction and is governed by each provider's own privacy terms. We retain your account data for as long as your account is
-
3
active and for a period after closure as required by applicable law in the regions where we operate. If you are in a jurisdiction where our service is available under local law, your rights over this data are outlined in the section below. You can request
-
4
a copy of the data we hold about you, ask us to correct inaccuracies, or request deletion by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.